To Our Valued Customers,

Thank you for your continued patronage.

We sincerely apologize for any inconvenience caused by a malfunction in the inquiry form on our website, which has been affecting our ability to receive customer inquiries properly since around April 1st.

We deeply regret any trouble this may have caused.

We are currently investigating the cause of the issue and working diligently to restore the service as soon as possible.

If you have submitted an inquiry during this period, there is a possibility that we may not have received your message. We kindly ask you to contact us again using one of the following methods:

Email:sales-intl@tama-chem.co.jp

We are taking measures to strengthen our system management to prevent such incidents from happening again.

We apologize once again for the inconvenience and appreciate your understanding and cooperation.

Sincerely,

April 16, 2026

TAMA CHEMICALS CO., LTD.
General Affairs Department