To Our Valued Customers,

We sincerely appreciate your continued support.

We regret to inform you that our website's inquiry form experienced a system issue from approximately April 1, 2026, which prevented us from receiving customer inquiries.

We extend our deepest apologies for the significant inconvenience and concern this prolonged issue has caused.

We are pleased to announce that the system issue has been successfully resolved on May 8, 2026 (Fri).
The contact form is now fully functional.

For customers who submitted inquiries during the affected period (approximately April 1 - May 7, 2026), we sincerely apologize, but it is possible that your message may not have reached us.

We kindly request that any customer who sent an inquiry during period above, and has not received a response from us, please resubmit your inquiry via our inquiry form.

We are committed to strengthening our system management and preventing any recurrence of such issues in the future.
We once again sincerely apologize for this incident and ask for your continued support and understanding.

Sincerely,

April 16, 2026

TAMA CHEMICALS CO., LTD.
General Affairs Department